1. For every asshole there’s two waiting in the wings to take his place. 
      2. Do something even if it’s wrong. 
      3. For every action there’s an equal and opposite reaction. 
      4. When all else fails; OBJECT LOUDLY! 
      5. If you can’t dazzle them with brilliance, baffle them with bullshit. 
      6. A fight in front of the troops is worth way more than a fight behind closed doors. 
     7. You are always right, even if you are wrong. 
     8. You are the expert on the contract because you are the steward. Got it? 
      9. If they want to get along, get along, if they want to fight, fight! 
     10.Making friends with management is OK as long as you remember they will cut your throat for their own survival. 
    11. Know when to contact the business agent! 
    12. Never let management tell you how to be a steward! (Even if you don’t know how to be one yourself).