Discipline

        A lot of people think UPS issues discipline as punishment for mistakes. UPS likes to say that discipline is not designed to punish, but is a tool they use to raise awareness and change behavior. I had many arguments with UPS management over the use of discipline. 

         Next time you'll get a suspension! My biggest complaint is that I feel discipline is unnecessary to change the behavior of adults. We are not children. No adult is happy about getting spanked. We are all old enough to change our behavior without UPS threatening our jobs. If the bad behavior is reviewed and a promise is made to correct it, then what’s the need for discipline? Management counters that the first time a mistake is made; it usually is only talked about and documented. Then, if it’s not corrected, discipline is used. Most discipline, they say, is given on the second offense. 
        
        Progressive discipline should never be taken lightly. Whether intended to punish or not, it’s always a threat to your job. Warning letter, suspension and then termination. Three strikes and you’re out. You should always file a grievance when you receive discipline and you should never receive discipline without a union steward present. Discipline without a steward present is invalid. 
        
        So why do we have discipline? Unfortunately, because it works. It’s cheap and effective. It gets immediate attention and in the short term, it gets results. 
        
        How do you avoid discipline? It’s simple. 
              
        Use the methods.            
        Every day at every stop.

Why There Aren’t Radios in the Package Cars

I used to carry a radio in my package car.

I had a 12 volt converter attached to it and I hooked it up to the light switch above the bulkhead door with alligator clips. This allowed me to play cassette tapes all day long.

There would be times during the day when I needed a little boost of energy and I relied on my radio to get me going so I could bust off some stops.

I kept it turned up so I could hear it (and feel it) over the diesel engine. It never failed that I would pull up to somebody’s house and they would be standing at the front door and my radio would be BLARING. I never turned it down.
 
This is one of the songs that always got me rolling in the afternoon.

Play it loud.

                              

Are You a Waiter?

         Do you wait until you have worked a couple of weeks over nine-five then throw a fit because your Steward isn’t taking care of you? Do you watch your supervisors work day after day then suddenly wonder why no one is doing anything about it? Do something even if it's wrong Do you talk to management in the office then wonder why they suddenly take discipline on you when you confided information on a friendly basis? Did you call in too many times and suddenly get a warning letter for attendance, and wonder why no one was looking out for you?
        
        The fact is, the world does not revolve around your issues. You need to talk to your Steward about these, or other issues, as soon as they arise. If you wait. you may run out of time to take effective action. Also, a cold trail is much harder to follow than a fresh one. Information is more readily available when an incident has just happened, rather than waiting a week or two.Usually you’ve given up your right to fight an issue if you wait. Don’t expect your Steward to ride in on a white horse and save you from yourself. They probably are unaware of your problem. 
        
        There is a procedure the company must follow to take discipline. They often try to get away with taking discipline incorrectly, counting on your stupidity or lack of action. Many of you fall for it on a daily basis because you don’t take time to talk with the steward in your center. Not happy with your steward? Get one from another center. If that isn’t possible, call your Business Agent at your local. The important thing is to take action today, not tomorrow. 
        
        Doing nothing will never protect your rights!
        There is plenty of help out there. You just need to speak up.
        Do something even if it’s wrong.

New Health Insurance Rules

     New health insurance rules are taking effect that could effect you and your family.

     The biggest change for most UPS drivers will be that you can keep your children on your UPS insurance until they reach the age of 26.

      If UPS has not yet contacted you concerning this major improvement in healthcare, then contact your HR department or you center management team today.  

     The government has set up a new website to help you learn more abuot the program its benefits. Take advantage of this hard-won improvement in healtcare coverage, visit the site today.

                                       Take health care into your own hands  

Wading In

    Wading Into the Battle The good Union steward at UPS is quite the different creature. Of course, to be a steward takes a number of different talents. Some stewards excel in some areas, while others are strong in different areas.
     The quality, effective, steward maintains most of the following attributes.
     First, and the most obvious is a solid basic knowledge of the Teamsters/UPS contract. On the surface that talent would seem to be as simple as “reading the book”.  Most drivers think anything important is spelled out in the contract book. Of course many of them have never cracked it’s pages other than to use it for toilet paper on a rural route, or as storage for their lottery tickets. The real truth is that the contract is a basic guideline. Many of the important rules the drivers live by have actually been established by the grievance procedure, or past practice. Knowing the contract on the stewards part means being involved with the Local Business Agent, and staying apprised of grievance decisions both at the Local level, and the National Level. Without that knowledge, the steward can be giving bad advice to the drivers as to their rights in a given situation.
    Next is the stewards ability to negotiate. Often in a termination situation, or a major case on a driver, the steward must use their reporte with upper management to negotiate a settlement on behalf of the offending driver. Many times, that negotiation is the best deal a driver is going to get. The closer the decision is to the driver, the more personal it is to the parties involved, and the more caring people are. When it goes upstairs, personalities, and feelings about the individual go out the window, and the case is usually decided strictly on the merits of the case. All of the extraneous information gets tossed to the wind. The steward handbook teaches that the lower level a decision is made in the grievance procedure, the better that decision will be for the driver.
     The last, least known, ability to being a quality steward, is the ability, and desire, to wade into the fight. When a steward notices a driver being ripped in the managers office, with the door closed by himself, does the steward wade into the fight? Does the steward stick his head into the fray, and demand to know what’s going on? Does the steward stop the driver from spilling his guts without a steward present? Does the steward yell back at the manager, telling him he’s not leaving when the manager tries to throw him out of the office?
     All of these talents are what really makes a quality steward. The contract allows the steward to introduce himself into the situation without fear of reprisal. Many stewards shy away from the “Wading In” talents needed. Confrontation is a hard thing for some people. Once management knows the steward is going to get involved, whether they want him involved or not, the conversations between management and the drivers  change. Management will learn that the steward is going to tear up the situation if the steward is not involved in the process from the beginning. Of course the steward will be known as a radical, and a rough guy to deal with, and every other name the company can throw at him.
 Believe me, that is the kind of steward you want as a driver, and if you are a steward, that is the kind of steward you need to be.

As FedEx, UPS Slug It Out, Rural Service At Stake

     BILLINGS, Mont. — In the multibillion dollar world of overnight package deliveries, Mike Overstreet knows his Billings-based company, Corporate Air, is at the “tail end of the dog” as a small FedEx contractor serving rural areas of the Rockies and Midwest. 
     Yet with FedEx engaged in a fierce Washington, D.C., lobbying battle with the industry’s other private sector titan – United Parcel Service – Overstreet worries his business and customers in 10 states could go down as collateral damage.
     At issue is whether FedEx Express, the company’s delivery division, should be reclassified as a trucking company, like UPS, or retain its federally granted status as an airline.
     If FedEx loses its special status under a measure now before Congress, its employees could more easily unionize. That in turn could drive up costs for the Memphis, Tenn.-based company, forcing it to trim services in rural areas where costs are highest and profit margins thinnest, said shipping industry expert Satish Jindel.
     UPS, which says it merely wants a level playing field, dismisses warnings of potential service cuts as fearmongering meant to bolster FedEx’s bid for special treatment.
UPS is right behind you      But Overstreet’s loyalties are clear. He says Corporate Air “bleeds purple” – FedEx’s brand color – as a contractor delivering FedEx packages to 23 cities on 290 flights a week.
     If Congress sides with UPS, Overstreet warns he could get pinched out of business. He said the result would be rural medical clinics, farmers and others in remote areas losing a key provider of the goods they need to operate.
     “They (FedEx) will have to reconsider going by air,” Overstreet said. “The farmer or rancher who needs that part to fix his tractor is not going to get it. They will be delayed by another day.”
     FedEx spokesman Maury Lane said the impact could be widespread. He said rural contractors are heavily relied on by the company in all or part of at least 19 states – North Dakota, South Dakota, Montana, Idaho, Colorado, New Mexico, Arizona, Texas, Mississippi, Louisiana, Georgia, South Carolina, Florida, North Carolina, Virginia, Arkansas, Maine, New Hampshire and Vermont      
     Workers at UPS are organized by the Teamsters, and company and union have united behind the anti-FedEx provision. It was introduced by Minnesota Democrat Rep. James Oberstar, chair of the House Transportation and Infrastructure Committee.
     “There’s no difference between a FedEx driver and a UPS driver,” said UPS spokesman Norman Black. “We believe it is a fundamental issue of fairness.”
     Some divisions of FedEx already are allowed to unionize without the hurdles faced by FedEx Express. Teamsters Vice President Ken Hall said that underscores that more access to unions wouldn’t break FedEx.
     Hall dismissed warnings of rural service cuts as an intimidation tactic.
     In April, the Teamsters launched an Internet campaign – FedExDriversAren’tPilots.com – meant to ridicule UPS’s rival. It includes video clips of what appears to be an airline stewardess instructing truck drivers on how to buckle their seat belts.
FedEx has shot back with claims that UPS is seeking a “Brown bailout” – a reference to the company’s signature brown uniforms that attempts to capitalize on anti-corporate sentiment following the Wall Street and auto industry bailouts.
     Combined, FedEx and UPS move almost 23 million packages a year, said Jindel, whose company, SJ Consulting, has done work for both companies. Their rivalry dates to at least 1996, when FedEx briefly lost its airline status before getting it restored by Congress.
     UPS briefly attempted to follow FedEx’s lead, unsuccessfully appealing to the government in 1996 to get its status changed to an airline.
     That would have put both shippers under the Railway Labor Act, which places sharp restrictions on attempts to unionize.
     The 1926 law was meant to protect critical transportation networks from disruptions caused by strikes.
     Jindel said both UPS and FedEx rightly belong in that category, since they have nationwide networks that move goods equivalent to 12 percent of the country’s annual gross domestic product. However, the debate in Congress is stuck on the question of unions.
     No end is in sight for the shipping squabble. Oberstar’s provision was in the House version of a Federal Aviation Administration funding bill that has yet to pass in the Senate.
     Jim Berard, a spokesman for Oberstar’s committee, said lawmakers from FedEx’s home state of Tennessee are holding up a conference that could break the deadlock on the bill.
7NEWS Denver, CO

Shorts

    
     Here are some news shorts from the world of UPS.

With more airlines imposing checked bag fees and with security being a burden for travelers, United Parcel Service of America Inc.’s UPS Stores are expanding luggage shipping solutions. The company has introduced three luggage shipping alternatives, including a new luggage box that takes the place of a suitcase, to help reduce the hassles of long lines, security searches and increasing baggage fees. When shipped through UPS Ground service, the luggage box is competitively priced with the airlines’ baggage fees, especially when compared with the major airlines, many of which are charging well over $100 for comparable baggage. Available at select UPS Store locations only, the luggage box comes in two sizes, large and small, has a handle for easy carrying and is made of recyclable corrugate. Because it weighs less than an empty suitcase, packing directly into the box can help lower shipping costs. Travelers also can include packaging tape and a return UPS shipping label for use when returning home. Portland Business Journal

Westmoreland County jurors set free a United Parcel Service deliveryman on Monday, finding him not guilty of the murder of his wife last year in Arnold. The jury deliberated more than 3 hours last night before acquitting David Eugene Clarke, who was on trial for the Jan. 17, 2009, death of his 40-year-old wife, Doreena. The 42-year-old Clarke, who had been in jail since his arrest just three days after his wife’s death, was to be released from jail last night, according to defense attorney Dan Joseph. Had he been found guilty of first-degree murder, Clarke would have faced a mandatory sentence of life in prison without the possibility of parole. Pittsburgh Tribune-Review

Atlanta, Georgia-based package delivery company United Parcel Service, Inc.  Monday said it appointed George Brooks as president of the company’s new and expanded Central Region, directing small package operations in an area that covers all or parts of eighteen states. Brooks most recently served as president of UPS’s North Central Region. RTT News  (Most Denver drivers remember George Brooks, a former Distr. Mgr based at the Denver Commerce City building)

OAKLAND — A man who first asked about missing keys robbed the Lucky supermarket in Montclair on Monday night of an undisclosed amount of cash, police said. Police said a man wearing brown clothing similar to that of a United Parcel Service deliveryman first asked a clerk about some keys he claimed to have lost at the store. Another employee brought some keys to the checkout stand, and the man said they were not his. He then followed the other employee back to an office, pointed a gun at her and demanded money, police said. He fled with an undetermined amount of cash. MercuryNews.com

The conflict between state and federal laws over the legality of medical marijuana is forcing some law enforcement officers to take on the unwelcome duty of delivering pot that caregivers attempt to ship through a parcel service. Over the past year, the Billings Police Department has received an increasing number of calls from FedEx and UPS workers who discover packages containing what appears to be legal medical marijuana. A police investigator must then pick up the package, make phone calls to determine whether it is a Montana-legal product produced by a “caregiver” who is registered with the state and notify the distributor to retrieve the pot. All that can add up to several hours of police time. Then, the caregiver may not pick up their product, saddling the cops with returning the marijuana to them personally. Billings Gazette

FedEx Corp. won partial dismissal of a class-action lawsuit brought by contract drivers who contend they are entitled to full benefits because the company treats them as employees. A federal judge in South Bend, Indiana, threw out some claims in the suit, saying the workers failed to exhaust out-of- court, administrative procedures that might help them get the medical, dental and retirement benefits they seek. FedEx saves money by using contractors because it doesn’t offer them the same benefits and vacation time as it does for employees. The contractor model gives FedEx’s Ground unit a cost advantage of as much as 30 percent over rival United Parcel Service Inc., University of Pittsburgh business professor Marick Masters has estimated. Bloomberg Businessweek

OSHA has ordered United Parcel Service to pay an Earth City, Mo., truck driver $111,008 in back wages, benefits, compensatory damages, punitive damages, and attorney’s fees, following an investigation conducted under the whistleblower provisions of the Surface Transportation Assistance Act . OSHA’s investigation found the driver had been terminated, by the Atlanta, Ga.-based UPS, after raising safety concerns, and refusing to drive a vehicle, because the lights on its trailer and tractor did not work. The evidence showed the driver had a reasonable apprehension of serious injury to himself and the public. Although the driver notified UPS management of the unsafe conditions, the employer continued to order the unsafe operation of the vehicle. CCH

A Shot to the Head

     I love it when UPS shoots themselves in the head. I don’t know how many years you have to go to college to lose contact with the real world, but UPS management must be in a post graduate program.  Shoot, shoot

     Here is the latest brainstorm by management. Anyone who works 3 days over 9.5 hours has to take the 4th day off. That’s punishment. A day off without pay. They always think that anyone working excessive hours is doing so intentionally to rip off the company. And the best way to punish that scumbag is to send them home without pay. 

     They never even consider that maybe the dispatch is f****d up and that maybe they are sending this driver out with too much work. Oh no, this guy is ripping the company off and they are going to pay him back by sending him home. 

     The part that they don’t understand is that anyone working 3 days over 9.5 probably WANTS the day off. And they can afford it.  And it’s a contract violation since the drivers are guaranteed eight hour a day. 

     Unless you mutually agree to go home without pay, a simple grievance will get you paid for that day. So what they think is a great way to punish the drivers they don’t like is really a contract violation and a welcome blessing to any driver working too many hours. In fact, maybe you could go over 9.5 every Tues, Weds and Thurs and get a nice 3 day weekend whenever you need it. 

     It must take a college education to come up with this kind of a program.    
    

10 Things I Love About Retirement

     I’ve been retired long enough to realize that I should have done this a long time ago. I drove for 30 years and there wasn’t a day I didn’t think about retirement. I thought my day would never come, but it did. 

     Here are 10 things I really like about retirement.

     1.  I can take breaks whenever I want. Nobody says I have to be busy every minute of every day. Take a break, knock off early, get sidetracked, who cares. 

     2.   Nobody examines my work except  me. There is no WOR or Telematics or 3 day rides. If I have a non-productive day, then that’s what I have. Nobody beats me up for it except me. 
      
      3.   I don’t have to wear brown. I know a lot of guys who saved a few old uniforms thinking they would wear them if they were painting or changing the oil in the car. I don’t know of anyone that has ever put one back on. 

      4.   I can travel in December. My first Christmas I took my wife to the Cayman Islands. I felt so guilty I could hardly enjoy myself, but I tried. 

      5.   I can volunteer at my nephew’s school. Going on a field trip with 28 second graders may not sound like fun, but it is to me because I missed all of that with my own daughter.  UPS came first, family came second.

      6.   I don’t live in fear. I’m not looking over my shoulder all day long wondering who’s tailing me, who’s watching and criticizing me and wondering if I’m going to be nailed tomorrow for something I did today.

      7.   I can set my own daily schedule. Sometimes I sleep in, sometimes I stay up late. I eat whenever I want. I can start early and quit before I’m done.

      8.   I make the rules. There are no methods. I try to work safely and stay healthy, but I don’t carry my keys on my pinkie and I even make left turns sometimes.

      9.   I can have sex on weeknights. Enough said. 

     10.  I’m “off the clock” FOREVER.

What Comes Next

   The New Corporatist  Life at Brown has been interesting over the last couple of years. Given the economic downturn, a number of things have happened due to the financial stresses the company has been under.
     Management promotions have essentially been stopped. The usual movement of management has also been stopped. Everyone basically has been told they will be successful where they are or they will be gone. The question would be, what has happened to the drivers? The most noticeable would be the lack of new hires, but everyone continues to work, and through attrition, no one has suffered an extended layoff.
     Management has had to pay more for their benefit package. Their “out of pocket” cost has increased in order for the company to offset some of their costs of providing benefits. What have the drivers faced? No change in the benefit package and it’s cost to the drivers. It’s a very good thing at a bad time. Of course it raised the eyebrows of management.
     Management has taken a decrease in wage levels. No raises were given, and rumor was that most management actually took a pay cut. The drivers on the other hand not only kept their wage levels intact, but were awarded all contractual wage increases provided for under the contract. It wasn’t for the lack of the company asking.
     Given these changes that have occurred in the last couple of years, what would you think will come next?
     Let me again remind you of a very special year. 2013. That is the year of the expiration of the Teamster/UPS contract. July 31st to be exact. Would any self respecting driver expect that management will take all of these cuts, then turn around and give the hourlys wage and benefit increases? Also with the competitive climate the way it is, would any driver expect the company to maintain wage levels when the nearest competition is taking wage cuts, and benefit cuts across the board?
     There is such a thing as pricing one’s self out of the market. While you would never hear the Teamsters make such a forecast, (it would be political suicide), the worries have been expressed behind closed doors.
     So back to that “self respecting driver”. Without involvement both politically, and within the Union, the s.r. driver is going to take a hit in those contract negotiations. The support can’t suddenly come on the 30th of July, 2013, it has to happen in the years preceding the expiration of the contract. The more formidable front the Teamsters present, the less demanding the company will be upon negotiation time.
     That includes an increase in Union membership outside the company. One of the biggest fears of large corporation is the “boots on the ground” mentality of the Unions. If the corporations are successful in reducing the membership of the Unions to a meaningless number of people, they will win. Your wages go down, your benefits disappear, and you get to do the job of being a driver with the same amount of hassle, for less, and less benefit.

     We all need to wake up to the “Ogre in the den”. The corporations want you to believe the “Ogre” is the government. 
                             The “Ogres” are the Corporations. Wake up!

UPS driver information